GENERAL
How often do you clean the play area?
Our toys and doorknobs are disinfected every evening. We have professional cleaning services 5 nights a week, and you'll see our staff cleaning the open play area with organic cleaners and disinfectants throughout the day.
Do you have a wellness policy?
Yes! We strive to maintain a clean environment and do our best to help keep our families healthy. If your child is sick, please visit us when he/she is well again. If your child arrives and is visibly ill, a staff member will invite you to return when your child is feeling better. We are open 7 days a week, so you'll never miss an opportunity for fun!
CAFE
Can I bring my own food to the cafe?
Absolutely! Our only restriction is to please refrain from bringing anything with peanuts.
Is the Cafe nut free?
We don't sell anything containing peanuts or peanut butter. Please bear in mind however that not all of our food items are prepared in a nut-free facility.
CLASSES
What is your refund policy?
Payments are fully refundable before the first day of the session (minus a % processing fee).
What is your make-up policy?
If you miss a class, you can make it up at any time during the current session! Make-ups will need to be scheduled online and are subject to space availability.