GENERAL
How often do you clean the play area?
Our toys and doorknobs are disinfected every evening. We have professional cleaning services 5 nights a week, and you'll see our staff cleaning the open play area with organic cleaners and disinfectants throughout the day.
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Do you have a wellness policy?
Yes! We strive to maintain a clean environment and do our best to help keep our families healthy. If your child is sick, please visit us when he/she is well again. If your child arrives and is visibly ill, a staff member will invite you to return when your child is feeling better. We are open 7 days a week, so you'll never miss an opportunity for fun!
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CAFE
Can I bring my own food to the cafe?
Absolutely! Our only restriction is to please refrain from bringing anything with peanuts.
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Is the Cafe nut free?
We don't sell anything containing peanuts or peanut butter. Please bear in mind however that not all of our food items are prepared in a nut-free facility.
CLASSES
What is your refund policy?
Payments are fully refundable before the first day of the session (minus a % processing fee).
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What is your make-up policy?
If you miss a class, you can make it up at any time during the current session! Make-ups will need to be scheduled online and are subject to space availability.